Security in Penelope

Protecting your client data is of utmost importance at Athena Software

Our dedication to data privacy is at the core of everything we do, from the configuration and management of our data centers to our internal administrative controls and mandatory staff security training. We are ISO/IEC 27001:2013 certified and compliant with Australia’s Privacy Act 1988, and we operate secure data centres in Australia, Canada, and the US.

Our cloud-based solution, Penelope, is trusted by tens of thousands of users around the world to store and protect confidential client information. Penelope is backed by a 99.99% uptime guarantee so you can focus on helping your clients while we take care of system updates, backups, and disaster recovery.

Role-based security in Penelope

Penelope allows you to set role-based security permissions so staff only get access to the information they need, and supports multi-factor authentication and password complexity rules.

To learn more about security in Penelope, download our white paper.


Download the security white paper

security role settings in Penelope

ISO/IEC Certification

Athena Software became ISO/IEC 27001:2013 certified in June 2016. This means that our business operations have been assessed and approved by QAS International to meet the ISO/IEC 27001:2013 standards and guidelines with respect to our information security management system.


View the Certificate

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