Penelope Success Stories

Our clients do amazing things every single day. Here’s what some of them have to say about why they chose Penelope and how it’s helping them achieve their mission.

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Volunteers of America Southeast

Volunteers of America Southeast (VOASE) has been serving communities across Mississippi, Alabama, and Georgia for four decades. In addition to providing programs for intellectual and developmental disabilities, the organization also serves veterans, low-income seniors, children and youth, homeless, and people with addictive diseases and mental illness.

After receiving funding to expand their Supportive Services for Veteran Families (SSVF) program into Alabama, VOASE began the search for a web-based client management system to replace their reliance on paper files and spreadsheets.

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The LGBTQ Center Long Beach

The LGBTQ Center Long Beach is a nonprofit dedicated to advancing equity for LGBTQ people through culturally responsive advocacy, education, programs, and services.

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Family Services of Tulare County

Family Services of Tulare County (FSTC) was founded as the California county’s first emergency shelter for women and children escaping domestic violence. It has since evolved into a multi-service organisation for families.

Hutt St Centre

Each year Hutt St Centre serves over 40,000 meals and offers professional case management support services to nearly 2,000 people experiencing homelessness with housing, health, and an array of other issues.

AGS Rehab Solutions

AGS Rehab Solutions is a leader in providing disability management, assessment, and vocational solutions to insurers, employers, law firms, and government agencies across

Vita Centre

Since 1991, Vita Centre has provided support, education, and counselling for young pregnant and parenting families with children up to six years of age in the Ontario cities of Mississauga, Brampton, and Caledon, an area near Toronto with a combined population of 1.5 million people.

Relationships Australia

Relationships Australia, South Australia (RASA) provides relationship support services across nine locations in Australia. Since implementing Penelope in 2010, they have been able to more efficiently meet funding, reporting, and operational requirements.

Source America

SourceAmerica® is a nonprofit that’s been creating job opportunities for people with significant disabilities across the U.S. since 1974. In 2018, they selected Penelope by Athena Software as a unified case management system for sites delivering the SourceAmerica® Pathways to Careers Initiative.

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Junction is a leading provider of a wide range of community support services and quality housing in South Australia. Since 1979, the organisation has worked collaboratively to support and provide a better future for children, young people, at risk families, the homeless, and women experiencing domestic violence.

Agape Child & Family Services

Agape Child & Family Services is a Memphis-based nonprofit that holistically serves nearly 3,000 children and families each year. Agape breaks down barriers for families in hard places so they can build the life they desire and deserve.

NAMI New Hampshire

NAMI New Hampshire is a grassroots nonprofit organisation working to improve the lives of all people affected by mental illness and suicide through support, education, and advocacy.

Preferred Behavioural Health Group

Preferred Behavioral Health Group (PBHG) is the leading behavioural health care organisation in central New Jersey. Since 1978, PBHG has been dedicated to providing quality care to those in need of guidance, counselling, and assistance with difficult personal issues.

athena visits centacare at their office

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Centacare is a community service agency in Adelaide, Australia dedicated to delivering a variety of services without discrimination. Find out why they switched to Penelope in 2013.


Headway Ireland has been using Penelope since 2006 to better serve people with acquired brain injuries. Today, they’re using it to manage more than 89,000 treatment hours each year.

The Samaritan Women

The Samaritan Women established Maryland’s first long-term residential program for victims of domestic human trafficking. The faith-based organisation offers quality care for sexually-exploited persons.

Edgewood Clinical Services

Edgewood Clinical Services provides comprehensive counselling services to people in the Chicago area. Learn how Edgewood and Athena have grown together since the agency began using Penelope in 2008.

The Alzheimer Society

The Alzheimer Society provides resources and leverages community support to deliver health promotion, advocacy, and support services to people with dementia and those who care for them.

The Family Conservancy

The Family Conservancy provides counselling and early education services for individuals and families and has been using Penelope for reporting, billing, and team collaboration since 2003.


Deltassist offers an array of services directed at individuals, youths, seniors, and the community at large. Learn more about how they use Penelope’s smart forms to track their service delivery.

The Children’s Foundation

The Children’s Foundation has been serving vulnerable children and their families in Vancouver since 1957. Find out how Penelope has helped them manage their client data and reporting needs since 2010.

Drexel University

The Healing Hurt People initiative at the Center for Nonviolence and Social Justice at Drexel University in Philadelphia is a hospital-based intervention program that helps people confront the effects of trauma. Find out how Penelope helps them track and report on their services.


Relate is the largest provider of relationship support services in the U.K. and uses Penelope to manage tens of thousands of client appointments and calls each year.

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